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The Main Stages in a Professional PABX Installation Process A Private Automatic Branch Exchange system is essential for any medium and large business. Its main job is to automatically connect calls to the right person, even if the number dialed was similar to begin with. It therefore makes phone communication within an organization much more efficient. The system is usually meant to serve both the clients and the employees at the same time. If you are a company seeking to install a PABX, here are the main things you will go through. First of all, you need to ask yourself what you want the PABX system to achieve. Each company is different and their communication needs are never the same. It is necessary for you to know why you need the system. Is your main concern the customer care part of the business It could also be that you want to increase efficiency in the internal communication and also cut costs. This step is very important as it will guide you while shopping for an appropriate PABX system. The other steps in the process will require some professional advice and input. This is therefore the best time to choose the company that will do the installation for you. It is advisable to choose a company that has been in the business for a significant number of years. You should also hit the internet and read the reviews for each company and choose the best rated. You should choose a company that allows you to spend within your budget.
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You then need to hold a consultative meeting with your service provider and explain what you need. They are in a better position to advise you on what would work and what aspects to add. Using the advice given, identify the system and the PABX brand that suits you the best. All PABX systems are different and are suited for different environments and organizations. It is advisable to go for the more recognized and well rated PABX system brands.
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The next aspect of the process is the actual installation of the system in your premises. With the input of the service provider, choose the best location in the premises to install the machine. Most of the time, you have the freedom to choose the time when the installation will be done. It is advisable to avoid disrupting normal business operations by having the installations done when it is not busy. Your service provider is responsible for training some of your employees on the PABX basics. To avoid calling in the service provider each time the system has a minor issue, some of your staff should be trained on how to run it. The service provide is however responsible for any major maintenance work on the system. Perhaps the last aspect of the PABX installation process is the upgrading part, which the company does.